Tracking the Enforcement of Delivery App Transparency Laws
The Georgia Online Third-Party Delivery Service Transparency Act remains active law. Enforcement strategies are migrating away from standard customer complaints and shifting toward formal multi-merchant audits. Under the statute, if an app fails to produce a signed, pre-existing written contract upon a formal cease-and-desist demand, they are exposed to state investigations regarding deceptive trade practices.
Federal regulators continue to heavily target junk fees and hidden surcharges utilized by algorithmic software companies. Delivery aggregators are under increased observation for masking tech fees under generic terms like "Service Fees" or inflating baseline food items without clear, upfront disclosures to consumers before checkout checkout pipelines occur.